POSITIVE TOUCHes:
We have been receiving so many emails from family members expressing their gratitude to employees during this difficult time. Here are a few:
- "We are so relieved to hear this outstanding report! Many, many thanks to all the caregivers and staff! Please extend our gratitude as we continue to pray for all residents and staff." - Claire Laframboise's family
- "The Wales Home gets my gold star! Your initiative for keeping all the families so well informed. It confirms that Marguerite could not live in a better home! Thank you all!" - Chantal (Marguertie Couture's daughter)