In Your Words
TESTIMONY OF A CAREGIVER AND LOVE
Love, Work, Courage and Resilience
A touching testimonial by Lise Geoffroy. The role of a caregiver – April 30 2015
My Dad recently spent 3 months on Norton 2. The staff seemed to look beyond the bodies that no longer work and respond normally to the person within. They treat each person with respect, dignity and even love.
I felt as if my Dad had a new family of granddaughters and grandsons who cared for him as they would their own family.
Though they were busy, he was never rushed; when he was cranky and difficult, they were patient and good humoured.
When you meet staff who have been working in another department “just dropping by to check” you know you have people who see their employment as more than just a job. We truly are blessed to have people who respect and care for out elderly with such love. Thank you for valuing this in your staff.
By: Joy O’Donnell
Winners of Awards
By Nils Bodtker
What a TEAM!!
Congratulations!! And keep raising that bar. You are setting a new standard for excellence in your domain and all elderly folks across Canada (even all of North America) will be better off because of what you and your team are accomplishing. This is absolutely phenomenal!!!
Please extend my remarks to all your team members and THANK-YOU for your devotion to the “Spirit of Horace Pettes Wales”!!!
By: Paul Brandt
I knew it! Yes, I was sure that you would come out on top. And you did. Congratulations to you, Brendalee, and to all of your excellent staff. Not only are they all so well trained but they also put a lot of love in their work. And the residents are all the better for it.
By: Heather Turchyn
I am so happy for you all and I am sure that you are all over the moon!!!!!! I know how hard each and every person works at the Home and how caring they are towards to the residents and so I am not the least bit surprised that you guys won – Good for everyone!!! I am so very very proud of all at the Wales Home and that is why I intend to go there – down the road of course, but I am planning on it.
Keep up the good work!
On behalf of the family, thank you for what you do for our precious Bea.
Life in the Eastern Townships
This positive feedback was written by a long time resident and was used in a publicity campaign the home ran.
A Good Home Away from Home
This beautiful commentary on many of the Wales Home services was written by a former resident and was used in a publicity campaign to support the Home. Margarita passed away August 12, 2007, but her wonderful spirit will not soon be forgotten.
Never be Forgotten
This note was written to the Director at the Wales Home. She was proud to know that family members were so thrilled about the care their family members were receiving here.
I want to thank you for all that you and the staff did for my beloved “Aunt Mimi.” My parents’ estates are close to being finalized and I plan on sending a memorial donation in my aunt’s name. Trust me if I had millions it would go in your direction. The care that my aunt received and the love that was directed to her will never be forgotten. Who knows, I could end up at the Wales Home!
Wonderful Health Care
By: Chet Perkins
The staff members are amazingly patient and kind. This I suspected from what I had seen over the years, but the health care has been impressive as well. Just a couple of examples: On a Friday I sensed the setting in of an infection. I mentioned it to the floor nurse. In a few hours I was on medication which took care of the problem by the next day. Had I been in our home I likely would not have gone to my doctor until Monday and by then I would have been quite sick. A second situation was how quickly a nurse suspected and discovered I had a diabetic condition, and the action taken immediately to control it.
The decision to move to The Wales Home when we did was a wise one. Being a paraplegic for 52 years (now 54), managing by ourselves in our home was becoming difficult in many ways. Here I have cast off my prosthesis and crutches as elevators serve to help us to move to all parts of The Home, and even out of doors, unencumbered by stairs.
I moved into the Wales Home in March of this year, and I don’t have a bad thing to say about it. I am especially amazed by the number of exciting activities that are offered by the Home’s wonderful staff. I go to exercises every chance I get. Edith (head of therapy) is a wonderful, outgoing and very friendly person, so I have so much fun participating in the exercises with her. I really like the entertainment that there is offered at the Home. I try to get to most of the festivities that happen at the Home. I enjoy the teas, and I am a member of the Rebecca’s so I get involved in putting on some teas as well. The thing I am the most excited about is the starting of the Baking Group. I love to cook and so when I heard that I could enjoy getting back in the kitchen I jumped at the opportunity. I am so happy with everything that happens here at the Wales Home. I feel like I am in a Home away from Home. I brought in my own furniture, so my room is my own, and I just love it!!!
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