bill ninety-six:
Some of you approached me with concerns regarding Bill Ninety-Six. I reached out to our local National Assembly Member, André Bachand, who explained the following: Bill Ninety-Six does not change anything that is currently in the Health and Social Services Act (HSSA). The present law remains intact. The government accepted an amendment from the opposition to reiterate this fact in black and white in Bill Ninety-Six. Bill Ninety-Six guarantees the status quo for health and social services institutions that already have bilingual status under the French Language Charter. Section Fifteen of the HSSA states that "English-speaking persons are entitled to receive health services and social services in the English language, in keeping with the organizational structure and human, material and financial resources of the institutions providing such services and to the extent provided by an access program" (Publications Québec 2022).
FATHER'S DAY:
I would like to wish our fathers and future fathers a Happy Father's Day. Thank you for being role models for our children, as they are our future leaders.
NURSING DIRECTOR:
I regret to inform you that our Nursing Director, Danika Messier, resigned her position as of Wednesday, June 1st, 2022.
FOOD FOR THOUGHT:
"Be the person you want to work with," which reminds me of my favourite quote: "Be the change you want to see." - Pinterest
RÉSIDENCE WALES HOME AND CHSLD WALES INC. ANNUAL GENERAL MEETINGS:
Due to the pandemic, the Résidence Wales Home and CHSLD Wales Inc. Annual General Meetings will be held virtually on Tuesday, June 21st, 2022. The Annual General Meeting for the Wales Home Foundation will be scheduled later.
RETIREMENT SUPPER:
We will host a retirement supper at Brasserie Lac Brompton on Thursday, June 2nd, 2022 at 6:30 p.m. to celebrate Edith Brown, Debbie Cote, Joanne Goorts, and Pauline Jubinville, four employees who retired since the pandemic's start. The deadline to sign up was Tuesday, May 31st, 2022.
VACATION:
I will be on vacation from Tuesday, June 21st, 2022 until Monday, June 11th, 2022. Please see Dayle for any concerns during my absence.
SATISFACTION SURVEY RESULTS comparison:
Please see the tables below for the 2020 to 2021 Satisfactuib Survey results as compared to those of 2021 to 2022:
CHSLD Wales Inc. | 2020 to 2021 | 2021 to 2022 | ||
Questions | Resident | Family Member | Resident | Family Member |
Staff is friendly and courteous | 100% | 100% | 88% | 100% |
Residents and family members feel well-informed about health and medical treatments | 85% | 100% | 58% | 91% |
Nurses inform residents and family members of any changes in their health | 71% | 100% | 58% | 91% |
The CHSLD Wales Inc. is welcoming towards family members | 85% | 100% | 88% | 100% |
The CHSLD Wales Inc. provides a space for residents and family members to enjoy | 14% | 84% | 82% | 91% |
The staff is understanding of residents' needs and compassionate towards them | 100% | 98% | 82% | 97% |
The CHSLD Wales Inc. accommodates surroundings by choosing colours, furniture, and lighting that conforms to residents' needs | 71% | 79% | 76% | 76% |
Activities are enjoyable | 57% | 68% | 71% | 74% |
Residents and family members are satisfied with the complementary therapies offered, like zootherapy and massage therapy | 86% | 74% | 71% | 79% |
Residents and family members are satisfied with the place and service that allows them to practice their spirituality | 57% | 42% | 41% | 38% |
The CHSLD Wales Inc. connects with local organizations | 57% | 70% | 53% | 79% |
Residents and family members like food taste and quality | 71% | 83% | 71% | 76% |
The dining environment is enjoyable | 86% | 79% | 88% | 82% |
Residents and family members are satisfied with the laundry services | 86% | 93% | 59% | 94% |
Residents and family members are satisfied with the maintenance services | 100% | 95% | 94% | 91% |
Residents and family members are satisfied with Administration | 86% | 98% | 94% | 100% |
Participation Rate | 100% | 54% | 85% | 34% |
Résidence Wales Home | 2020 to 2021 | 2021 to 2022 | ||
Questions | Resident | Family Member | Resident | Family Member |
Staff is friendly and courteous | 100% | 100% | 100% | 100% |
Residents and family members feel well-informed about health and medical treatments | 84% | 88% | 81% | 87% |
Nurses inform residents and family members of any changes in their health | 60% | 94% | 68% | 70% |
The Résidence Wales Home is welcoming towards family members | 98% | 100% | 90% | 100% |
The Résidence Wales Home provides a space for residents and family members to enjoy | 66% | 88% | 70% | 70% |
The staff is understanding of residents' needs and compassionate towards them | 98% | 100% | 93% | 96% |
The Résidence Wales Home accommodates surroundings by choosing colours, furniture, and lighting that conform to residents' needs | 65% | 81% | 80% | 70% |
Activities are enjoyable | 96% | 81% | 86% | 78% |
Residents and family members are satisfied with the complementary therapies offered, like zootherapy and massage therapy | 55% | 50% | 61% | 70% |
Residents and family members are satisfied with the place and service that allows them to practice their spirituality | 62% | 69% | 75% | 35% |
The Résidence Wales Home connects with local organizations | 76% | 75% | 66% | 70% |
Residents like food taste and quality | 77% | 88% | 77% | 70% |
The dining environment is enjoyable | 76% | 87% | 93% | 74% |
Residents and family members are satisfied with the laundry services | 69% | 75% | 57% | 78% |
Residents and family members are satisfied with the maintenance services | 100% | 100% | 98% | 100% |
Residents and family members are satisfied with Administration | 100% | 100% | 93% | 91% |
Participation Rate | 47% | 23% | 54% | 23% |
Brendalee Piironen
Executive Director
819-826-3266 extension 247