Our Team
Our Team
Management:
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Brendalee Piironen
EXECUTIVE DIRECTOR
bpiironen@waleshome.ca
819-826-3266, extension 247
Born and raised in the Eastern Townships of Québec, Brendalee has always had a passion for working with the elderly. From the ages of seventeen to nineteen, while studying at Champlain College Lennoxville, she worked as a caregiver at the Wales Home. She then studied Psychology at York University. While there, she worked for a private Jewish organization which supports developmentally challenged adults. After her studies, Brendalee returned to the Wales Home as Activity Coordinator. In 2006, she was promoted to Director of Resident Services and, in 2007, to Director of Operations/Acting CEO. In 2008, Brendalee obtained her Certificate in Long-Term Care Management through the Canadian Health Care Association and her Administrator’s Certificate for “not-for-profit long-term care” from the Ontario Association of Non-Profit Homes and Services for Seniors; Brendalee was the first person from the province of Québec to be certified through this program. In 2011, Brendalee was appointed Executive Director of the Wales Home. She is the first woman to occupy this position as well as the youngest Executive Director of the Wales Home since its inception in 1921.
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Audrey Beauchesne
DIRECTOR OF NURSING
819-826-3266, extension 224
Audrey has more than twelve years of experience in the health and social services network. Trained as a nurse, she acquired her expertise in various Centre intégré universitaire de la santé et des services sociaux de l'Estrie - Centre hospitalier universitaire de Sherbrooke establishments as well as at the Cree Board of Health, James Bay Social Services, and the Sherbrooke University Geriatrics Institute (IUGS), making her a results-oriented manager who balances the employees' and organization's needs. In her quest for constant improvement, she obtained a certificate in occupational health and safety from the University of Sherbrooke in 2014 followed by a certificate in leadership and management skills from the Leadership Institute in 2020. In 2023, she obtained a certificate in human capital leadership with organizational diagnostician Ms. Nathalie Aubin. Currently, she is pursuing her Masters in Public Administration at the National School of Public Administration. Audrey stands out due to her ability to mobilize a team, her communication skills, her great leadership, and her sense of work organization. She was recognized for establishing a measurement culture within the largest public CHSLD in the Estrie. Her contagious dynamism, authenticity, and desire to serve her organization sets her apart the most.
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France Brousseau
FINANCIAL RESOURCES ADVISOR
fbrousseau@waleshome.ca
819-826-3266, extension 243
France was born in Gatineau and has been living in Richmond for twelve years. She studied at the Université de Sherbrooke and has since worked as a Chartered Professional Accountant. She is married with two children and started at the Wales Home due to her desire to work close to home and achieve a family-work balance. She loves the people she works with, and enjoys the Home’s respectful, professional environment and human approach.
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Chantal Richer
DIRECTOR OF QUALITY AND ADMINISTRATIVE SERVICES
cricher@waleshome.ca
819-826-3266, extension 274
Chantal was born in Montréal and raised on the South Shore. She studied Occupational Therapy at the Université de Montréal, obtaining her degree in 1991. She practiced as an Occupational Therapist from 1991 to 2002, specializing in senior care, psychiatry, and rehabilitation. In 1995, she moved to the Eastern Townships and, in 2014, she earned her Master's Degree in Organizational Management and Development from the Université de Laval. After finishing her career as an Occupational Therapist, she worked as a clinical coordinator, chief of staff, and assistant director in the rehabilitation centre in Sherbrooke for the CIUSSS de l'Estrie CHUS.
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Aysa-Renée Goyer
UNIT MANAGER A
argoyer@waleshome.ca
819-826-3266, extension 287
Aysa is from the Upper Laurentians region, where she obtained her nursing college degree. In 2015, she moved to Sherbrooke with her family, where she completed her health sciences bachelor's degree. Throughout her fifteen-year career, she worked in several different healthcare sector environments, including CHSLDs, CLSCs, hospitals, DPJ centres, and medical clinics. She gained a strong expertise in geriatric long-term care and healthcare evaluations and, in 2021, decided to transition her career into healthcare management by working as a Unit Manager at a CHSLD in Waterloo. Aysa is happy to have joined the Wales team as Norton 1 and 2's Unit Manager in May 2023. She is recognized for her leadership skills, innovative ideas, and management courage.
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Patrick Nolan
TECHNICAL SERVICES MANAGER
pnolan@waleshome.ca
819-826-3266, extension 226
Patrick was born in Sherbrooke in 1969 and has a nineteen-year-old son and twenty-two-year-old daughter. Prior to 1992, his career consisted of various jobs, such as mowing lawns for the Caisse Desjardins, working as a bus boy in hotels and a cook/chef in restaurants and hotels. In 1992, he was hired as a cook at St. Joseph Pavilion (CIUSSS) in Sherbrooke, where he worked for four and a half years. Afterwards, he worked as a caregiver for eleven years before beginning a career in Maintenance. Patrick has always had an interest in construction, plumbing, electricity, and general repairs, making him an ideal candidate for the Maintenance Director position he has occupied since January 2016 at the Wales Home. Since then, he has additionally taken on the roles of Head of Housekeeping and Laundry. Patrick finds working at the Wales Home challenging in the best way possible, where camaraderie and team efforts are part of the daily routine.
Activities
LIANA GAUDREAU
Gerontology Technician - Norton 1 & 2
lgaudreau@waleshome.ca
819-826-3266, extension 290
LYSANNE HAMEL
Gerontology Technician - RPA
lhamel@waleshome.ca
819-826-3266, extension 244
CHELSEA MORIN
Gerontology Technician - Norton 3 & Large Events
cmorin@waleshome.ca
819-826-3266, extension 263
Administration
JOSÉE BIBEAU
Administrative Technician - Finance
jbibeau@waleshome.ca
819-826-3266, extension 270
ALEXANDRE BLAIS-MARTIN
Cook
abmartin@waleshome.ca
819-826-3266, extension 259
JEAN-MARC DUMONT
Purchaser
jmdumont@waleshome.ca
819-826-3266, extension 127
JULIANA FABRI
Fundraising Coordinator
jfabri@waleshome.ca
819-826-3266, extension 278
COURTNEY GRAINGER
Communication Technician
cgrainger@waleshome.ca
819-826-3266, extension 256
SYDNEY GRAINGER
Administrative Technician – Human Resources
sgrainger@waleshome.ca
819-826-3266, extension 223
AMANDA GUNTER
Administrative Technician - Payroll
agunter@waleshome.ca
819-826-3266, extension 277
JENNY KEENAN
RPA-RI Coordinator
jkeenan@waleshome.ca
819-826-3266, extension 283
KATIE MURRAY
Executive Assistant
kmurray@waleshome.ca
819-826-3266, extension 253
EILLEEN NAREDO
Administrative Assistant - Human Resources
enaredo@waleshome.ca
819-826-3266 extension 275
CHASE PIIRONEN-CLIFFORD
IT Technician
cclifford@waleshome.ca
819-826-3266, extension 264
SONYA RIEL
Administrative Assistant - CHSLD
sriel@waleshome.ca
819-826-3266, extension 289
KATY ST-CYR
Human Resources Agent
kscyr@waleshome.ca
819-826-3266, extension 225
NATASHA TAYLOR
Administrative Technician - Scheduling
ntaylor@waleshome.ca
819-826-3266, extension 265
ERICA VANDER WAL
Administrative Assistant - Nursing
evanderwal@waleshome.ca
819-826-3266, extension 248
KRISTIE WRIGHT
Administrative Assistant - Receptionist
kwright@waleshome.ca
819-826-3266, extension 221
Head Nurses
karen banfill
Assistant Head Nurse - Norton 2
kbanfill@waleshome.ca
819-826-3266, extension 272
SARAH JONES
Assistant Head Nurse - Norton 3
sjones@waleshome.ca
819-826-3266, extension 273
CAMILLE PEARSON
Assistant Head Nurse - Norton 1
cpearson@waleshome.ca
819-826-3266, extension 271
REBECCA STEVENS
Nursing Advisor
rstevens@waleshome.ca
819-826-3266, extension 276
Maintenance
allen baldwin
Maintenance Worker - CHSLD
maintenance@waleshome.ca
819-826-3266, extension 281
GUY BOILEAU
Maintenance Worker - RPA
maintenance@waleshome.ca
819-826-3266, extension 280
NIKOLAS BOYER
Maintenance Worker
maintenance@waleshome.ca
819-826-3266, extension 282
omar el masri
Maintenance Worker - CHSLD
maintenance@waleshome.ca
819-826-3266
JEAN LAMPRON
Maintenance Worker - CHSLD
maintenance@waleshome.ca
819-826-3266, extension 285
Social Work
DAPHNÉE CARLETON-VIGER
Special Education Technician
dcviger@waleshome.ca
819-826-3266, extension 251
VÉRONIQUE GUAY
Social Worker
vguay@waleshome.ca
819-826-3266, extension 254
Therapy
Kimberly Bailey
Occupational Therapist
kbailey@waleshome.ca
819-826-3266, extension 241
nadia boissonneau
Physiotherapy Technologist - RPA
nboissonneau@waleshome.ca
819-826-3266, extension 241
EDITH BOURASSA
Physiotherapy Technologist - CHSLD
ebourassa@waleshome.ca
819-826-3266, extension 241