Advantages

 

1

Government funding

On August 1st, 2017, the CHSLD Wales Inc. signed a fifteen-year financial agreement with the CIUSSS de l’Estrie CHUS that will ensure the sustainability of the long-term care facility with a renewable contract thereafter.

By signing this agreement, the CHSLD obtained several gains, including its long-term survival, equity for its residents, increased staffing, and improved working conditions for its employees. The agreement will allow current and future residents to receive the same benefits as government-funded long-term care facilities, such as rates established by the RAMQ, which determine what a person can afford to pay, not exceeding $1,596.00 per month for a semi-private room or $1,910.40 per month for a private room. Medication and all other medical necessities will be paid by the CHSLD through the new government funding. Before this agreement was signed, residents paid an average of 180 percent more than those living in a public CHSLD.

When they press the button, a duress alert is sent to employees’ iPods, notifying them that the resident needs help, and indicating where the resident is currently located in the building. The Wales Home was the first healthcare facility in Canada to deploy AeroScout’s RTLS both inside and outside the building. Along with ensuring that residents are responded to quickly and efficiently, the RTLS puts both residents and employees’ minds at ease; knowing that a system is in place to maximize safety permits residents to exert their autonomy and venture outside the building at their leisure.

 

  

2

Safety and Security

The CHSLD Wales has a Real-Time Location System (RTLS) that works in the form of call bell bracelets. Each bracelet has a tag on it with a button the resident can press if they need assistance.

When they press the button, a duress alert is sent to employees’ iPods, notifying them that the resident needs help, and indicating where the resident is currently located in the building. The Wales Home was the first healthcare facility in Canada to deploy AeroScout’s RTLS both inside and outside the building. Along with ensuring that residents are responded to quickly and efficiently, the RTLS puts both residents and employees’ minds at ease; knowing that a system is in place to maximize safety permits residents to exert their autonomy and venture outside the building at their leisure.

 

 

3

Continuum of care

The Wales Home is unique in that it provides a continuum of care, accommodating residents on all care levels under one roof.

Our apartments are designed for completely autonomous living (although nursing and personal care services are available), our ambulatory units are for semi-autonomous residents, and our CHSLD offers long-term heavy care. Residents can therefore relocate within the same building as their needs change.

 

 

4

Country setting

The Wales Home is situated in rural Cleveland, Quebec. It offers a beautiful country setting and unbeatable views.

Residents and employees alike can enjoy numerous gardens in the summer, gorgeous foliage in the fall, and wildlife year-round.

 

 

5

Designated CHSLD for the Anglophone population of Quebec

With its services offered primarily in English, the CHSLD Wales is the designated facility for English-speaking seniors in the province of Quebec.

While residents will be provided care in their spoken language, whether English or French, all activities are conducted in English.

 

 

6

Therapy

The Wales Home has a state-of-the-art Therapy department, designed to promote healing and rehabilitation.

The department includes a therapeutic pool, where the Physical Rehabilitation Therapists conduct aqua fitness classes. They also hold exercise classes twice per week and Zumba classes once a week. The Wales Home is unique in that it employs two Physical Rehabilitation Therapists and one Occupational Therapist, so residents benefit from their expertise and on-site services.

 

 

7

Therapeutic Garden

The Wales Home’s Therapeutic Garden is designed specifically for residents suffering from Alzheimer’s and related dementias.

The Wales Home wished to create a secure and serene space to help residents and family members cope with the disease and enjoy the outdoors. This garden is located just off Norton 1, making it a unique component of the CHSLD.

 

 

8

Micro-milieu

Norton 1 and Norton 2 are exceptional units, as they are micro-milieus designed specifically to provide care and services to residents with dementia.

All personnel on these units are extremely qualified to care for multiple types of dementia.